Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Product Management, Fraud and Decisioning

Overview

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

The AI Fraud Solutions team is looking for a Director, Product Management to scale and deliver advanced fraud management tools to global issuers. In this role, the candidate will lead GTM efforts to drive new products and services to customers across the globe and work closely with product development, management, and regional and account teams to secure pricing and prioritization for new products and services in the market and execute the product road map and delivery for the Fraud and Decisioning products team. The ideal candidate has a passion for bringing ideas to life, managing multiple and changing priorities, and a proven ability to work across teams to drive and deliver execution.
Role

• Act as an expert, advocate, and champion for solution suite
• Own the execution of all product launch and enhancement initiatives including pricing, communications, prioritization, and cross-functional management execution.
• Build and maintain a product centric Total Addressable Market (TAM) perspective by segment
• Coordinate across cross-functional teams for product sales, usage, and continuous product enhancement
• Prioritize development efforts as they align against business strategy
• Understand product requirements to address different pockets of market opportunities
• Create commercialization plans for newly launched product and features, identifying target customers/segments and specific approach
• Work cross-functionally to set commercial prioritization and evaluate investment needs and financial impacts of all product efforts.
• Provide coordination and oversight for product release and/or enhancements for the Global Product team.

All About You
The ideal candidate for this position should have:
• Advanced experience in product management, delivery, marketing or related fields.
• Demonstrated ability to work autonomously and lead complex multifunctional teams to achieve results.
• Great project management skills: highly organized and able to deal with multiple and competing priorities.
• Experienced in driving end to end execution of initiatives – particularly in a cross-functional environment, managing and prioritizing competing initiatives.
• Strong communication & influencing skills to work with internal stakeholders, with ability to clearly articulate problem statements and opportunity areas.
• Experience in developing and executing go-to-market strategies for products
• Ability to quickly learn about technologies and navigate in a global business environment with colleagues that are located around the globe.
• Strong analytical and problem-solving capabilities.
• Ability and motivation to quickly understand and assess various requirements and solve unique problems across multiple business domains.
• Excellent time management and organizational skills and experience establishing guidelines in these areas for colleagues.
• Strong sense of personal accountability regarding decision-making and managing across functional teams
• Demonstrated ability to thrive in a fast-paced, dynamic, and constantly evolving business environment.
• Ability to predict challenges and proactively mitigate risks and challenges.
• Excellent written and verbal presentation and communication skills
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

NOTE: Candidates go through a thorough screening and interview process. There is no need to include all preferred skills in the job description.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

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Director, Product Management, Fraud and Decisioning

Director, Product Management, Fraud and Decisioning

Director, Product Management, Fraud and Decisioning

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