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Resilience Operational Centre Consultant
ExperianSofia, Sofia City Province, BG
Onsite
Full-time
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries.
Job Description
Resilience Operation Centre’s (ROC) provide 2nd line of defense (2LoD) oversight and assistance to 1st line of defense (1LoD), to establish their technology and operational resilience to meet our Resilience policy and standards, through advice, monitoring, training and testing (disaster recovery and business continuity).
This ROC Consultant role will provide support across any one of the key areas of Resilience (Technology Resilience/Recovery, Operational Resilience). In this role you will also be expected to provide admin support for Crisis Management incidents following the Global Crisis Management Framework.
You will report to the Resilience Operational Centre Senior Manager.
What you will do:
- Help to embed industry standard resilience disciplines and practices (tech, cyber, operations).
- Develop MI and reporting to support the embedding of Critical Business Services to drive appropriate management action to optimize service recovery and restoration capability.
- Support the training and exercising of Gold and Silver Crisis Management teams.
- Support key resilience activities such as:
- Plan creation / reviews (Business Continuity and Disaster Recovery);
- Exercise Business Continuity/Tech Recovery/Backups restoration/Crisis Events;
- 1LoD consultancy;
- Client / Regulatory Audits;
- Merger & Acquisition (M&A) activity;
Qualifications
What you'll need to bring:
- 2 years of relevant experience;
- Awareness and strong knowledge of Resilience disciplines (Business, Operational, Cyber and Tech);
- Strong stakeholder engagement;
- Ability to provide clear and concise communications to a variety of stakeholders;
- MI and reporting experience essential;
Additional Information
What you will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
- Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
- Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
- Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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Resilience Operational Centre Consultant
Location
Sofia, Sofia City Province, BG
Workplace
Onsite
Type
Full-time